I am happy for you that you were able to receive what you paid for. And, by the way, neither I nor the Sonos customer service person could get Calm radio to play through Sonos speakers. As far as sound quality goes, the few songs that I finally received and then disappeared were no better than a hand held transitor sound. Way to go with the good ole American spirit. You feel as though Eric is being attacked and you rushed to his defense. Still, though, your loyalty to this Eric guy, while misplaced as customer service, deserves admiration. And even challenges the facts of your email reply as stated by you. Per professional customer service etiquette, this fact eliminates you from the realm of object evaluation. Therefore, your emails to this Eric guy reveals a personal relationship between you two. The reason Eric was there at the customer service desk when my complaint hit was because it was early morning and no one else could work. On the other hand, the email that I received from Calm radio customer service person also claimed that this Eric guy is president of Calm radio and that Eric guy is not in customer service. I wonder how other Sonos customers have been treated by Calm radio? Yet, Calm radio says in an email to me that Calm radio is available to me. And as of this moment, I cannot access Calm radio even though Calm radio took my money for one month. I assume that his statement indicates that he operates in a totalitarian state. And the list goes on to include the President emailing me telling me that if I post my experience with Calm radio that Calm radio will come after me with its legal team. Favorites list: allows you to easily access your preferred relaxing melodies. Equalizer tone controls: ensures you get the best out of your classical radio music. Sleep timer: allows you to program your calming music in intervals. Then the President gave out my user name and password to a third party. Download the Calm Radio app and start harmonizing your Calm day. No phone is available for customer service that I could find. Entire library of over 100 Sleep Stories, with new stories added every week. Exclusive music tracks for focus, relaxation, and sleep, with new music added weekly. Of course we Sonos customers know that Sonos is the best customer service in the market and solves problems almost instantly. Hundreds of hours of guided meditation covering anxiety, stress, sleep, and more. Also, Calm radio customer service person who introduced himself in an email as President, blamed the failure on Sonos. Calm radio performance is not as claimed for me. We like to say: 'We've always been Calm, and we always will be. While other stations moved on to more contemporary formats, we did not. Through your faithful prayer and support, your fingerprints are already all over the studio, but now is the time we invite you to take your place in helping us boldly step into action-leveraging our 40+ years of ministry expertise, revolutionary studio space, and dedicated staff to achieve all that lies ahead.I am returning to Spotify. Why Calm Radio In 1981, Southwest FM Broadcasting, a Prescott company, made the decision to provide a consistently relaxing and comfortable listening environment, one as beautiful as Prescott itself. Jeremiah's unparalleled wisdom and teaching with cutting-edge technology, enabling us to reach more people across today's and future generations. We have an incredible God-given opportunity to combine Dr. Jeremiah's messages will be able to be produced with the utmost quality for the longest-lasting impact. Our 4K studio, designed with state-of-the-art technology, ensures Dr. This studio will allow us to prepare, preserve, and present the Word of God in ways that were, until recently, unimaginable. To proclaim the Gospel in the most effective way possible, we are building a media studio here at Turning Point headquarters. Seizing This God-Given Moment This Is Your Place
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